Hygglo

Non-returns, theft or damages? No problem, our resolutions team is here to help! 

Resolutions

The Resolutions Process

What are the Lender Requirements?

Electric Scooter rules

Information about resolutions at Fat Llama

General information

How to Report a Resolutions Case as a Lender

Report a 'Late Return' case

Report a 'Non-Return' case

Report a 'Damage' case

What types of cases can a borrower report?

Information about submitting a resolutions case.

Submit a case

What is the Lender Guarantee?

What are the Borrower Requirements?

How to take time-stamped evidence

What are the Lender Guarantee Requirements?

Details on our guarantees and compensation eligibility requirements

Requirements and guarantees

Find answers and get help from Intercom Support and Community Experts

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