If you experience any issues with your rental, please report them to our Resolutions Team using the form below. We encourage you to submit your report as soon as possible, as any delay may complicate the resolution process.
Select the Right Type of Case for Your Issue:
Item Not Working During Rental – Use this if the item is not functioning during your rental period. (Do not use this form if you caused the damage.)
Item Not as Described – Use this if the item does not match the description in the listing.
Item Cannot Be Returned – Use this if external factors (e.g., theft, lost in transit) prevented you from returning the item.
If your issue doesn’t fit into one of these categories, select "Other" in the form.