Account & Rental Management
Information about managing rentals, listings and account settings.
30 articles
Invoices for rentals
How to complete a rental period
If the lender does not fulfill their commitment
Managing rental requests as a lender
Rental didn’t happen – What to do if you didn’t receive your item
Ratings and reviews
What to do if you've accidentally marked a rental as delivered too early
How to add multiple items to a rental request
Pickup and return guidelines
Cancellations and refunds
How to extend or change the rental period
Tracking your rental request as a borrower
How to pause or delete your Fat Llama listings
Why am I not able to publish my listing?
Categorise your item
Can I take a break from renting out my items?
I can't log in to my account
Adding and managing pick-up locations
Set the right price for your item
How to create a listing
Adding or removing pictures from your listing
Advanced settings for listings
Why does my account look empty?
Update profile picture
How do I change the contact information on my account?
Why enabling push notifications is key to success as a Fat Llama lender
Create an account with Fat Llama
How do I delete my account?
What are favorites, and how do I use it?
Payouts of rental income