To apply a coupon code, follow these steps:
Go to the Coupon Page: Click here to access the voucher section.
Enter Your Code: Type the code in the provided field.
Redeem the Voucher: Click "Use voucher" to update your Fat Llama account balance.
Note-This has to be made before payment
Using a Coupon in the App
If you're using the app, you can find the voucher page under "My Profile."
How the Voucher Balance Works
Your balance will automatically be applied when you pay for a booking.
If the rental cost is lower than your balance, the remaining amount will stay in your account for future use or until it expires.
Important: Register your voucher code before making a payment—codes cannot be applied retroactively.
Checking Your Voucher History
Your voucher history is available on the coupon page, showing:
A list of all added codes.
When credits were used.
Expiration dates of each voucher.
Troubleshooting: Code Not Working
If your coupon code isn’t working, it may be because:
It is only valid for first-time users, and you have rental history on your account.
There is another issue preventing registration.
If you're still having trouble, please contact customer support at info@fatllama.com.