Skip to main content
All CollectionsPlatform Security & GuaranteesVerification
Why am I being asked to submit personal information?

Why am I being asked to submit personal information?

Updated over a week ago

We may request certain personal details to help verify your identity and ensure a secure transaction. Below are the common verification requests and why they are needed:

Why Am I Being Asked to Send Social Media Links?

Social media profiles can help establish your identity and/or showcase your work. This contributes to your Trustworthy Score, which we use to verify transactions.

Why Am I Being Asked to Verify My Place of Work?

Verifying your workplace can help boost your Trustworthy Score. If you're self-employed or not currently working, don’t worry—we’ll try to verify your transaction using other available information.

Why Do I Need to Submit Proof of Address?

For certain rental requests, we may require a proof of address dated within the last 3 months. Acceptable documents include:

  • A bank statement (including online screenshots).

  • A utility bill.

  • A council tax bill.

  • An HMRC document.

Privacy and Data Security

For details on how we use and protect your personal information, please review our Privacy Policy.

Did this answer your question?