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What happens if my rental request doesn’t get Verified?

What happens if my rental request doesn’t get Verified?

Updated over 2 weeks ago

If we can't verify your transaction and your Trustworthy Score isn't high enough, we'll cancel the rental request and refund you the full amount.

Can I Reapply?

It depends on the reason your request wasn’t verified:

  • Missing Documentation – If your request was denied because you didn't provide the required documents but now have them, you can reapply with the correct documents for review.

  • Low Trustworthy Score – If you've already submitted all required documents but your Trustworthy Score remains too low, the decision is final, and you won’t be able to reapply.

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